Your listing at eXpertGenealogy.com is your advertisement of your services to the Internet world. Ensure that the content of your listing is appropriate and effective by reviewing the information at http://expertgenealogy.com/EffectiveListing.asp
The administration functions for your listing are available by pressing the
LOGIN button at the bottom of your listing page. You are then presented with the
If you have any problem receiving email messages or your inquiries/enquiries,
you should periodically by logging to review them.
Please respond to all inquiries/enquiries. If the request is not for a service that you provide, please refer the request to support@eXpertGenealogy.com so the request can be forwarded to a professional who provides the service.
There is a great deal of effort that goes into getting potential clients to contact our eXpertGenealogy professionals and so there is some additional effort to ensure that the messages are received.
The web page at http://expertgenealogy.com/InquiryManagement.asp describes how eXpertGenealogy.com helps you manage your inquiries/enquiries. Each time a visitor enters an inquiries/enquiries on your listing page, two email messages are sent to you. Each email message includes a hyperlink that you can click to confirm receipt of the message.
You can confirm receipt of an inquiry/enquiry in one of the following ways.
Depending on how you read your email messages, one of the links (text format or HTML format) may not work for you, however, the other should be successful. The most common problem is that your email program may "fold" the link address so that you are not submitting the entire address. If this is the case, you may need to cut and paste the entire link address into your browser address line.
If you are not receiving both copies of each inquiry/enquiry then your spam filter is likely blocking the message. You will need to configure your spam filter to allow the inquiries/enquiries to be received.
It is hoped that the current system will fix previous difficulties. The history
is as follows.
If you are unsuccessful in confirming receipt of a message then a reminder of the inquiry/enquiry will be sent to you. The reminder is simply a message and does not imply any other concern.
Note that spam continues to cause havoc with email systems and you may wish to review the email problem information on the web page at http://expertgenealogy.com/emailProblem.asp
You can modify the information on your listing pages at any time. The web page at http://expertgenealogy.com/ranking.asp describes the Specialty Directory Ranking criteria and explains the meaning of the Importance/Weight numbers associated with each specialty. You can modify the Specialty Importance/Weight numbers at any time.
Note that over time, additional specialty directories have been added to
eXpertGenealogy.com. You should review the directories and ensure that your
listing is included in all that are appropriate.
The two longest directories in the past have been